Refund policy

 

Exchanges & Returns

We want you and your furry friends to adore your Pet Swag!

If you’d like to switch up the color, we offer exchanges within 14 days of purchase—as long as the item is unused, in its original condition, and still sealed in its plastic packaging. Please note that customers cover the shipping costs for exchanges.

Just send us a message at support@thepetswag.com.au, and our team will happily walk you through the process!